Photo: Zemlinki

If you’ve been reading this blog, you probably know that BMC ProactiveNet Performance Manager (BPPM) is a centralized event management system that acts as a single-pane-of-glass for many IT Operations teams as well as other functional groups within IT organizations.  BPPM attempts to bring together as much information as possible about the health of an IT organization from external tools to get an overall view of the environment.

One good way to measure the overall health of a complex system with many moving parts is by injecting synthetic transactions and measuring their response time.  BMC Transaction Management Application Response Time (TM ART) is a tool that does just that.  It runs scheduled synthetic transactions from remote locations against business applications and tracks the availability, accuracy and response time of those transactions.  

Wouldn’t it be nice to see TM ART measurements in BPPM?

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Oracle or Sybase
Photo: Feliciano Guimarães 

A question we often hear from customers preparing to deploy BPPM is which backend database we recommend, Sybase or Oracle.

For the longest time, the only database option available for ProactiveNet was the built-in Sybase ASE.  That made it an easy decision for many.  However, starting with BMC ProactiveNet Performance Management (BPPM) 8.6, Oracle has also been supported for the backend database. As you might expect, there are pluses and minuses either way.  Hopefully this discussion will help as you ponder the question for yourself.

This post started from an email I have been circulating among the Advantis team for the last year or so.  The email starts off with: “I can sell it either way…”  That’s true, but there’s more to it than that.
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Maybe a little over-engineered?
Photo: Jakob Montrasio

Some time ago, BMC Software made a bundle available for download on their Electronic Product Distribution site (EPD) which has caused some confusion for our users, so we decided to investigate.  The bundle is called BMC ProactiveNet Performance Management with Sentry Software KM for Cisco UCS Server.  Read on for an explanation of what it is, why it’s a problem, and what to do about it.

Monitoring for Cisco’s Unified Computing System (UCS) is supported by the hardware monitoring solution from Sentry Software, Hardware Sentry KM for PATROL, the latest release of which is 1.8.01 at the time of this writing.  It’s available for download at sentrysoftware.net.

There is also a download available on the BMC Electronic Product Distribution (EPD) website that is labeled BMC ProactiveNet Performance Management with Sentry Software KM for Cisco UCS Server, as shown below:

cisco3

 

The download from BMC is about 1GB, while the download at Sentry Software‘s web site is only 81MB.  What’s the difference?  Do you need both?

Here are some of the differences:

The KM download from Sentry doesn’t include the installer. The larger EPD package contains the installer, which is a new trend with some of the solutions on the EPD website.  Many of us in the BMC community are familiar with the separate installer, a benefit of which is that the smaller KM packages are easier to download. [Read more…]

Upgrading: There's more than one way.
Photo: Paul Bica

Your monitoring tools need to work properly, and to accomplish that, they must be upgraded periodically. With your mountain of issues, horse-choking responsibilities, and meetings out the wazoo, it’s easy to miss upgrade deadlines.  But, you still need to know that the right information about the status of your environment is reaching the right person at the right time, every time.  Those upgrades keep your service performance consistent and operating smoothly.

BPPM Upgrades

If you’re using BMC’s ProactiveNet Performance Management (BPPM) software, you know that regular upgrades are necessary to keep this flagship product working effectively. Each version since 7.7 in 2005 has needed a significant upgrade to reach the latest generally available (GA) version which is currently 9.0.

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