server management IT professionals spend an inordinate amount of time and money installing and maintaining system-management applications. Current solutions require so much time and effort that even the largest organizations monitor only a fraction of their total IT investments. In turn, this forces the IT staff to tactically respond only to the most pressing problems. The end results are poorly performing applications, frustrated customers and an overwhelmed IT staff.

Business Need
  • Monitor a variety of applications, systems and storage and network devices
  • Map the performance of customer transactions to backend infrastructure
  • Enable users to begin monitoring new systems in minutes
  • Provide universal access to performance data
Our Solution
Monitoring is accomplished remotely (agentless) with no software residing on the elements being monitored. This agentless solution based upon BMC's PATROL Express product also monitors the performance and availability of Web transactions. Monitoring both infrastructure and transactions enables IT to quickly determine how infrastructure problems affect the end-user experience.

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